Parking in the Pru garage is validated (a discount) when you spend over $25 at the Pru.

Parties larger than 20 must email info@treehousebrew.com before arriving.

General: We reserve the right to refuse service or ask guests to leave for policy violations. Disruptive behavior of any kind is not permitted. Smoking or vaping is prohibited anywhere on Tree House property. Cans are for off-premise consumption only and are not able to be opened on site.

Taproom seating: Tables are first-come, first-served; no reservations for general seating. There is currently no beverage limit.

Family friendly: Everyone is welcome. Children must always be accompanied by an adult and stay with their group. Toys and games stay on tabletops, and sports balls are prohibited. Running, horseplay, and roughhousing are prohibited.

Food & beverages: Outside food is welcome; please clean up after yourself. Personal water bottles are ok; all other outside beverages are prohibited.

Personal decor: Signs, flags, tablecloths, and large decorations on walls and tables are prohibited, and so are helium balloons. Private events may have approved decorations in reserved areas.

Large parties: Parties larger than 20 must email info@treehousebrew.com before arriving.

Ordering & last call: Cans-to-go ordering opens 1 hour before open. Last call for drafts (and pizza, where served) is 30 minutes before closing.

Dogs: Service animals only.

Under 21: Guests under 21 years of age must be accompanied by a guest 21 or older.

Where is the entrance? Tree House Boston is on the arcade level of the Prudential Center, between Shake Shack and the USPS. Look for the giant Tree House logo.

How do I order? Order in advance (recommended) with the Order Beer To Go button, or at a kiosk inside the Pru shopping center. Garage pickup requires ordering ahead.

Where do I pick up my cans? Two options. On foot, at the retail storefront on the arcade level between Shake Shack and USPS. By car, at curbside garage pickup (order ahead): enter the Prudential Center Parking Garage at 125 Huntington Ave (the entrance on the right, just before Pressed Cafe), go straight, and take a left before the ticket gates to the Orange Level Free Loop and the Tree House pick-up spaces.

Will you hold my order while I shop? If you are picking up on foot, yes. If you are picking up in the garage, you must be able to receive your beer at your chosen time.

What do you sell? Beer, seltzer, cold brew, coffee, and recovery drinks. Beers come in 4-packs, some in 2-packs, with no order minimum. We don’t sell spirits at the Prudential Center.

Can I drink beer on-site? Yes. The seasonal Atrium Beer Garden serves drafts Wednesday–Thursday 3pm–8pm, Friday–Saturday 12pm–8pm and Sunday 1pm–6pm. Guests under 21 must be accompanied by a guest 21 or older. Follow on-property signage for where consumption is allowed.

Can I order from the Center Court Kiosk? The Center Court Kiosk has self-serve ordering for cans-to-go and a merch shop. No beer pickup or consumption — pickup happens at the Free Loop or storefront.

Do you validate parking? Yes. There is a discount for those spending over $25 at the Pru.

May I bring my dog? Service animals only.

Is Faneuil Hall open? The Faneuil Hall Beer Garden is closed for the season — thanks for coming out.

Do you take cash? Yes. We can help you in house. Just ask.

Do you require photo identification? Yes, valid and current photo ID is required, no exceptions. International guests, please note that only passports can be accepted.

Are you open on holidays? Every Tree House location is closed on Thanksgiving Day (Thursday, November 26, 2026) and Christmas Day (Friday, December 25, 2026).

Can I purchase a gift card at the brewery? You can buy gift cards at any location, or online with instant delivery.

Why was my order refunded? Orders are refunded if you fail to show up on the day ordered or exceed stated purchase limits.

I want to buy beer as a gift. How long will it last? When refrigerated, hoppy beers stay fresh for 12 weeks or more. Classic styles and non-hoppy beers retain bright, youthful character for six months or more.

Do I have to order beer on my phone? Advance ordering improves efficiency. In-store kiosks are available if you prefer to browse on-site.

Does my order have a time slot? Charlton and Deerfield fill orders first-come, first-served. Tewksbury and Sandwich require reserved time slots. Saratoga is curbside: select a time slot when you order, arrive at your stated time, and tap "I Am Here" on your receipt. In Boston, garage pickup at the Prudential Center requires ordering ahead and arriving at your chosen time; if you pick up on foot at the arcade-level storefront, we'll hold your order while you shop.

When will you have beers X, Y, or Z? Beers are added to the website daily as they are packaged. If you are interested in a particular beer, check back often.

I placed an order today, can I pick it up in a week? No, orders must be picked up the day that they are placed.

Can I use a gift card? Yes. Add it as a payment method at checkout when you order online, or use it in person at any location.

Are there limits on how much beer I can purchase? No stated limits unless specified per item, though excessively large orders may be restricted.

Do you have gluten-free beer? Not currently.

Can I visit more than one location on the same day? Yes. There is currently no beverage limit at any Tree House location; guests may carry up to two alcoholic drinks at a time.

This info block is designed to get you all of the information you may need to plan your visit. If you are still after information, including some pro tips, scan the full location page here.